Terms & Conditions
Acceptance of terms
These terms and conditions govern all supply of goods and services
("products") by Tackle Tactics Ltd ("Tackle Tactics", "we, "us") to you,
the purchaser of goods and services from us, including your use of the
website at www.tackletactics.co.nz
("the website"). They are effective from 1st April 2020 and will
replace all earlier Tackle Tactics Ltd terms of trade and any conditions
contained in any document used by you and purporting to have
We reserve the right to change these terms
of trade by notice to you. Notice may be given by posting the revised
terms and conditions on our website.
To make a purchase from our online shop you must be 18 years of age or over.
Purchases from our online shop may only be made by persons who are
acquiring goods or services for their own use or consumption, and you
must not acquire goods from us via the website for resupply (whether in
trade or otherwise).
If you are purchasing on behalf of another
entity such as a company you warrant you have the authorisation to
agree to these terms and conditions on behalf of the entity.
The buyer agrees to be bound by, and comply with, these terms and
conditions. In addition to these trading terms, there are terms and
conditions that apply to the use of the site. The buyer agrees to comply
The buyer agrees to comply with all
relevant laws relating to your use of the site and the buyers placement
of any order through the site.
Availability and supply
All orders are subject to the availability of those products or
services. If for any reason a Product is not available, we will
endeavour to notify the non-availability on our online shop.
If we reject an order placed through the Site, then we will endeavour to
notify you of that rejection at the time you place the order or within a
reasonable time after you submit your order.
If we determine that we do not have a particular product in your order
in stock, then we will use reasonable endeavors for 30 days to order the
relevant product. In this instance, we will notify you of the relevant
Back Ordered Products and the anticipated delivery date.
Shipping and delivery
NEW ZEALAND CUSTOMERS
As from May 1st 2023 our standard shipping/courier fee is a flat $9.50
(unless otherwise stated on certain items) As from 1st November 2023, spend $100.00 or over and get free shipping.
Delivery is usually between
1-3 days once the goods have been picked up by the courier (possibly
longer for rural deliveries)
Once scanned by the courier you will be notified by email a tracking link.
If there are any delays Tackle Tactics Ltd will email you to advise and
offer further options e.g. alternative product/s or a full refund.
We use NZ Couriers as our main delivery service and Post Haste for
some larger sized goods deliveries to the South Island. Signature is
required by default unless you have arrangements with NZ Couriers or
Post Haste in place. We do
recommend signature required for high value orders. Neither NZ Couriers
or Tackle Tactics Ltd are liable for parcels that are stolen, damaged
or lost after an item has been delivered.
We will only deliver products ordered through the site to a location where we provide delivery services.
You may obtain further information on the site about our delivery timeframes and how we deliver certain products.
You agree to comply with certain delivery requirements specified below
and such other requirements that we notify you when you place your order
through the site.
We also recommend that you be present to accept the delivery of your order if you have paid by credit card.
We may require the person accepting the delivery of your order to:
Provide us with proof of that person's identity (including photographic
identification) and, where relevant, age. If the order has been paid by
credit card, then we may also ask you to show us the credit card for us
to conduct our verification checks.
Acknowledge and agree that any person at the delivery address who receives the products is
authorised by you to receive your order.
Prices for goods and services stated on our website are exclusive of any applicable delivery charges.
We only deliver to New Zealand street addresses. The cost of delivery
is as stated on our website and a total delivery cost will be provided
in the order summary we in your online shopping basket. Please note we only ship to physical addresses - we do not ship to PO Boxes.
Tackle Tactics Ltd no longer accepts orders from overseas and only accepts orders from New Zealand customers and delivery to New Zealand physical addresses only. (No PO Box addresses)
We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.
All prices are in New Zealand Dollars and are inclusive of any Goods
and Services Tax ("GST") unless stated to be otherwise but are exclusive
of delivery charges. All prices are correct when published. We reserve
the right to alter prices at any time.
An invoice will be emailed to you at the email address you supply when you place your order. You
are responsible for ensuring that your contact details are correct.
The purchase price of each product is shown on the product list on the
site at the time you place your order. The purchase price of a product
on the site may not be the same or correspond to the prices in our
physical store for the same product and we are not obliged to match any
Just like in our store, prices for products change from time
to time and we do not provide any notice of these changes. Subject to
these terms and conditions (and in particular, our Back Order Policy),
once we have accepted your order, we will not change any prices that
apply to the products in that order.
If you cancel an order then:
Providing we haven't already shipped it out to you, we will refund any amounts paid by you for that cancelled order.
You may pay the fees and charges for an accepted order using the following payment methods:
Direct bank deposit
Time Payment – 4 easy interest free fortnightly payments using Afterpay or over 6 weekly interest free payments using Laybuy.
If we are unable to successfully process your credit card payment for
your order that is accepted by us, then we may cancel your order.
If you choose to pay by credit card, you authorise us to debit the amount
that is payable for an accepted order from your nominated credit card.
You must not pay, or attempt to pay, for products through any fraudulent or unlawful means
All prices quoted are in New Zealand Dollars (NZD).
All transactions will be charged in NZD
Credit Card Security
*All payments that are processed via PayPal's secure payments system to
ensure high levels of payment security and are subject to PayPal's
terms and conditions.
Click here to for PayPal's terms.
Our Returns Policy
(Change of Mind Returns)
If you change your mind about an item that you've recently purchased, you can return it to us, and we'll offer you an exchange, store credit/voucher or refund, as long as:
You return the product within 20 days of purchase
You provide proof of purchase
You originally purchased the product with the intention of keeping
The item is unused and in its original packaging
Shipping costs will not be refunded for change of mind returns.
We may provide you with a product exchange or store credit only when we
receive the returned product. You are responsible for payment of return
postage on your order.
It is normal business practice that goods be returned to place of
purchase, or Wholesalers premises at the customers cost. If the claim is
a warranty issue, then you will not have to pay the freight for the
repaired or replaced goods to be returned back to you.
Please email us with your order number and contact details so we can sort out any product issues as quickly as possible.
Where you acquire or hold yourself out as acquiring goods or services
from us for the purposes of a business, the provisions of the Consumer
Guarantees Act 1993 will not apply. The conditions, warranties and
guarantees set out in the Sale of Goods Act 1908 or otherwise implied by
statute or common law will not apply and are excluded from these terms
We will always endeavour to have complete and accurate
information on our website but to the greatest extent permissible by law
we assume no responsibility for the completeness and current accuracy
of the information provided on our website.
To the greatest extent permissible by law, we exclude all liability we may have to you
for any claim except where we have acted in bad faith. This exclusion
also applies for the benefit of every officer, employee, contractor,
agent of us and anyone else we use to perform our duties or provide
services under any agreement you have with us. None of the persons
specified above is liable or has to pay you for anything else in
connection with or resulting from anything any of us does or does not
do, or delays in doing, whether or not it is contemplated or authorised
by any agreement you have with us. This exclusion applies whatever you
are claiming for and in whatever way liability might arise. This
exclusion does not limit any inalienable rights you may have under the
Consumer Guarantees Act 1993.
Our maximum liability to you (if any) shall be limited to the value of any faulty products or services
supplied by us and we, our employees, contractors and agents, will not
be liable to you for loss or damage of any kind however that loss or
damage is caused or arises.
Applicable law and jurisdiction
Unless we otherwise agree in writing, this agreement contains all the
terms of our relationship and continues to apply no matter where you are
located at the time any goods or services are provided to you by us and
irrespective of the location where you reside.
Use of our website,
supply of products or services by us to you and any other matter
arising from these Terms and Conditions are subject to the laws of New
Zealand. The Courts of New Zealand shall have non-exclusive jurisdiction
over all claims or disputes arising in relation to, out of or in
connection with these terms of trade, or with the use of website or
supply of any services.
Where you or any other person who you act
for, or who you permit to act for you supplies incorrect information for
the purchase of a product or service and we incur cost in any matter
concerning that name then we may recover the costs incurred by us from
you (including legal costs on a solicitor-client basis).
You agree to use our website, products and services in accordance with the
applicable laws of the country or countries where your business or
organisation is based.
We reserve the right to change these terms and conditions from time to
time by notice, which may be in the form of a notice posted on our
website at https://www.tackletactics.co.nz.
If we fail to enforce any terms or to exercise our rights under these
terms and conditions at any time, we have not waived those rights.
If any provision of these terms and conditions is held to be invalid or
unenforceable for any reason, the remaining provisions shall remain in
full force and effect and the parties shall adjust their respective
rights and obligations in accordance with the spirit and intent of the
parties as shown by these terms and conditions.
Unless any provision in this agreement expressly provides otherwise, these terms
and conditions are not intended to confer a benefit on any person or
class of person who is not a party to it.
We may deliver notices to you by sending them to an email address that you have notified to us.